Replacement Policy

At Tabaan Jewels, we ensure every jewelry piece meets our quality standards. Replacements are offered only in the following cases:

• Product arrives damaged

• Manufacturing defect

• Incorrect item delivered

How to Request a Replacement

Contact our support team within 3 working days of delivery and provide clear photos or videos of the issue. Our team will verify and assist you with the replacement process.

Important Conditions

• The product must be returned to the Tabaan Jewels warehouse for inspection.

• Return shipping charges are the customer’s responsibility.

• Only one replacement request per order will be entertained.

• If the requested item is out of stock, a replacement may be offered with a similar product.

• If replaced with a lower-priced item, the remaining amount will be issued as a store credit voucher (no cash refunds).

Refund Policy

Refunds are applicable only in the following case:

Damaged Product on Arrival

If your jewelry item arrives damaged:

• Report within 3 working days of delivery

• Provide clear proof (photos/videos)

• After verification, a full refund including delivery charges will be issued

Refund Process

• Refunds are processed after the product is returned and inspected

• Once approved, the refund will be initiated through the original payment method or bank transfer

Need Assistance?

For any questions regarding returns, replacements, or refunds, please contact the Tabaan Jewels support team.